Privacy and Security Policy

Effective Date: September 4, 2025

Remomo LLC (“Remomo,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information and ensuring the security of the data you share with us. This Privacy and Security Policy describes the types of information we collect, how we use and share that information, the measures we take to safeguard it, and your rights with respect to your information. By accessing our website, engaging our services, or communicating with us, including by SMS or text messaging, you agree to the terms of this Policy.

Remomo collects information directly from clients, candidates, and visitors to our website. This may include names, business and contact details, email addresses, phone numbers, payment and billing information, resumes, employment history, skills, assessments, interview materials, and other information relevant to providing our services. We may also collect information automatically through cookies, device identifiers, IP addresses, and other analytics tools. Additionally, when you communicate with us by email, phone, or SMS, we may retain records of those communications.

We use the information we collect for purposes including but not limited to providing recruitment and outsourcing services, processing payments, managing client accounts, facilitating communications, sending SMS or text messages where you have opted in, and improving our website and operations. We may also use information to comply with applicable laws, regulations, and contractual obligations.

By providing your mobile number and opting in, you consent to receive SMS/text messages from Remomo related to services, scheduling, and updates. Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP (you will receive one final confirmation message). For assistance, reply HELP or contact us at help@remomo.com. Carriers are not liable for delayed or undelivered messages.

We do not sell your personal information. We may share your information only with trusted third parties where necessary to provide our services, such as clients engaged in a recruitment process, service providers including payment processors, background check vendors, applicant tracking systems, and communication platforms such as RingCentral, and where required by law, regulation, or to protect our legal rights.

Remomo employs appropriate technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. Such measures include industry-standard encryption for sensitive data, access restrictions to ensure only authorized personnel can view personal information, secure relationships with trusted third-party vendors, and monitoring and incident response protocols in the event of a security breach.

We retain personal information only as long as necessary to fulfill the business, contractual, and legal purposes for which it was collected. Once retention is no longer required, information is securely deleted or anonymized.

Depending on your jurisdiction, you may have rights to request access to the information we hold about you, to correct or delete your personal data, to restrict or object to certain processing, or to withdraw consent for marketing communications, including SMS communications. Requests to exercise these rights may be directed to help@remomo.com.

We may update this Privacy and Security Policy from time to time to reflect changes in our practices, services, or legal requirements. The effective date above reflects the most recent version of this Policy, and continued use of our website or services following changes constitutes acceptance of the revised Policy.

If you have any questions regarding this Privacy and Security Policy, please contact us at: help@remomo.com.